Building Services

This will inform you about the many building services we have available and usage.

After Hours Access

All Customers should have an Employee Access List on file with the Management Office. These lists ensure who can or cannot have access to an office after building hours.

Building Access

Regular building hours are 8:00 am to 6:00 pm Monday through Friday, and 8:00 am to 1:00 pm on Saturday, however, you may access the building 24 hours a day, seven days a week if your have after hours clearance on your access / parking card.  

You must have an access card with after-hours clearance for elevator access to the office floors outside of normal business hours. 

Fitness Center access is complimentary and exclusive to building customers  - no guests, family members or personal trainers allowed.  A waiver must be completed to use the fitness center and you must use your access card to enter. We ask that anyone using the fitness center after hours signs in at the security console.

Building Signage and Directory

Please inform the Management Office of any changes.

Cleaning

Please notify the Property Management office immediately if there are any problems with the cleaning in your office area. 

Corridor Signage

One Buckhead Plaza has standardized corridor identification plaques (suite plaques) for Customers that are ordered only upon receipt of written authorization of the exact lettering. In order to ensure proper identification at the time of occupancy, it is important to order the plaques at least 6 to 8 weeks prior to actual move-in. The Property Management office will provide an estimate for the cost of the plaque. All office signage will be produced and placed according to building standard.

HVAC (Heating, Ventilation, and Air Conditioning)

Hours of operation are 8:00 am to 6:00 pm Monday through Friday, and from 8 am until Noon on Saturday. If after-hours service is needed, please enter a work order at Angust Anywhere at www.cuzcustomers.com.  Please note that there will be a charge for after-hours A/C according to your lease.

For adjustments to the temperature level in your offices, please have your office manager submit a work order.

Click here to submit a work order

 

General Office Security

Please remember to use the buddy system when leaving the building after hours. If you are staying late, please be sure that your main office door is locked. Should you need assistance, please call the Security Desk at .

Lost and Found

Please contact the Security Desk at 404.264.8400 if you have lost or found something in the building.

Mail Service

NOTE: Due to liability reasons, neither the Property Management office nor Security is able to collect or sign for any Customer packages that are delivered.

Maintenance Requests / Work Orders

Angus Anywhere is online work order system (www.cuzcustomers.com). Use this system to submit routine maintenance requests directly to the engineering department and to track the status of previously submitted requests. Simply click on the link below, enter your username and password.

Click here to submit a work order

Once you have logged into the system, the default screen is My Requests. My Requests will show your service requests for the last 30 days. You can change the time span shown to Anytime, Last 7 Days, Last 30 Days, Last 60 Days, or Last 120 Days.

There is also the option to create a New Request, Find Request (look up by work order number), and My Profile (update contact information, username, and password).

Completing a Service Request Form:

Click on New Request.
Your floor and suite number will automatically populate, unless you have more than one office.
Choose the appropriate Request Type.
Fill in the Details regarding the request. Please do separate requests for different Request Types. (i.e.: John Doe's office is too hot. Light out in Jane Doe's office.)
Click Submit and an overview of your work order will display.
Then click either Submit Another Request or Done.

 

Miscellaneous Services

Miscellaneous services such as painting, electrical and plumbing can be performed by building personnel for a fee. The maintenance staff is not able to assist in moving furniture, hanging objects or installing shelving due to liability reasons. Please enter a request at Angus Anywhere at www.cuzcustomers.com to obtain an estimate for any work.

Please note that the expense of replacing fluorescent light tubing in standard fixtures is covered by the Building; however, any other bulbs or service to specialty lighting may be a separate charge to the Customer.

 

Pest Control

The common areas of the building, including restrooms, are treated on an on-going basis. Individual suites can be treated. Please contact the Property Management office at 404.264.8400 for details. Any pest problems should be reported immediately to Angus Anywhere.

Click here to submit a work order

 

Rent

Rent is due on the first day of each month. 

Solicitation

Solicitation is not permitted. If someone is soliciting in your suite, please notify the Management Office at 404.264.8400 and we will send appropriate personnel to escort them off the premises.